SingTel

http://www.singtel.com
https://www.linkedin.com/company/singtel

SingTel, also known as Singapore Telecommunications, is a publicly owned company headquartered in Singapore, with Singtel Group identified as its parent company. Founded in 1879, it employs approximately 7,180 individuals and reported $2.8B in revenue as of 2024. As a tier 1 media tech buyer, the company specializes in telecoms, providing a portfolio of next-generation communication, 5G, and technology services alongside infotainment to consumers and businesses. The group has a presence in Asia, Australia, and Africa, reaching over 740 million mobile customers across 21 countries. Its infrastructure and technology services for businesses span 21 countries, with more than 428 direct points of presence in 362 cities.

2024 Revenue

Founded

1879

Headcount

7,179

Headquarters

Singapore

Primary Segment

Telecoms

Ownership

Publicly Owned

News Summary:

On March 20, 2026, Singtel stated that a "small number" of customers might experience brief "inconveniences" in the coming days, following recent network disruptions for which its CEO apologized. The company provided an overview of the incidents and reiterated its apology for the service disruptions. This update followed Singtel's earlier clarification on March 19 that the March 16 outage, affecting approximately 600,000 customers, was due to a mechanical fault at one of its network facilities. Separately, about 2,000 customers experienced mobile connectivity problems on March 17 because of a software bug from a planned IT system upgrade. On March 19, the Infocomm Media Development Authority of Singapore (IMDA) commenced investigations into Singtel’s mobile network disruptions between March 16 and 18, stating it would take firm action against the telco should any lapses be identified. Singtel's CEO also issued an apology on March 19 for the repeated disruptions, which included a nine-hour outage on March 16 and subsequent "momentary connectivity issues."

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SingTel offers 9 products in the telecoms tech and media and telecoms services industries. SingTel's product portfolio comprises of enterprise and telecoms software, consumer electronics, broadcast television and radio, media and TV services and telecoms.

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SingTel's revenues were $2.8B in 2024. Caretta Research has split SingTel's revenue into 11 different product categories, the largest of which is mobile services, which represents 26% of SingTel's revenue.

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Mar

26th

2026

12:38

Emerging Tech, B2B Tag

Corowa Free Press

The SMS relay model would allow a caller to text a call centre, then an operator would call the person back, rather than text them back, the custodian explained. The pilot would help understand what is needed for a future triple zero landscape after an outage in September 2025 lasted almost 14 hours, affected hundreds of calls, and has been linked to two deaths as a result of emergency calls failing to connect.

The Corowa Free Press

Mar

26th

2026

10:05

Regulatory and Legal, B2B Tag

More than 14 million triple-0 calls in 2025, but only 11.7 million answered, inquiry told

More than 14 million calls were placed to triple-0 in 2025, but only nine million were transferred to emergency services, an inquiry into the Optus outage has been told. The Environment and Communications References Committee is probing the September 18, 2025 Optus triple-0 outage, which was linked to multiple deaths.

PerthNow

Mar

26th

2026

09:30

Regulatory and Legal, B2B Tag

More than 14 million triple-0 calls in 2025, but only 11.7 million answered, inquiry told

News.com.au

Mar

26th

2026

06:11

Capital Investment, Artificial Intelligence, B2B Tag

Singapore tech spending to reach $28b in 2026 amidst 6% growth surge

Singapore’s technology expenditure is projected to reach nearly $28b in 2026, representing a 6% increase from the previous year, according to Forrester’s Asia Pacific Tech Market Forecast. Government-led programs, such as the Infocomm Media Development Authority 's (IMDA) programmes to support AI and digital transformation, and the Monetary Authority of Singapore's PathFin.ai, underpins this growth.

Singapore Business Review

Mar

26th

2026

04:23

Operational Challenges, Emerging Tech, B2B Tag

Triple-zero text function could be piloted after outage

A communications model allowing users to text Triple Zero could be piloted after fatal outages. Photo: Bianca De Marchi/AAP PHOTOS Australians cannot text triple zero despite the technology being used overseas, as officials explore alternative options in the wake of fatal Optus outage.

Inverell Times

Mar

26th

2026

04:23

Operational Challenges, Emerging Tech, B2B Tag

Triple-zero text function could be piloted after outage

The Daily Advertiser

Mar

26th

2026

03:00

Emerging Tech, B2B Tag

How partnership powers resilience: Behind IAG’s digital transformation

IAG x Optus Customer Story – video produced in paid partnership with Nine\n Talent 1: Neil Morgan, COO, IAG \n Our vision to make more and more Australians and New Zealanders safer, and so delivering on that purpose has been a constant, but the technology that we use to do that has changed dramatically.

Optus Australia

Mar

26th

2026

01:40

Operational Challenges, Emerging Tech, B2B Tag

Triple-zero text function could be piloted after outage

Australians cannot text triple zero despite the technology being used overseas, as officials explore alternative options in the wake of fatal Optus outage. Triple Zero Custodian Clare Chapple told a Senate inquiry into the fatal triple zero service outage that the Department of Communications was working on introducing an "SMS relay model" pilot.

PerthNow

Mar

25th

2026

18:30

Artificial Intelligence, B2B Tag

MWC 2026: To monetise AI, telcos must sell enterprise outcomes

Mobile World Congress (MWC) Barcelona 2026 made one thing abundantly clear: artificial intelligence (AI) monetisation is accelerating, but most of the value is still flowing away from telecom operators. Over the next 12 months, the critical question for operators is less about how to deploy AI, and more about how to capture the economics.

Computer Weekly

Mar

25th

2026

18:30

B2B Tag

Riverine Herald

Mar

25th

2026

14:42

Funding Activities, Robotics, B2B Tag

Singtel Innov8 Leads $145M Strategic Funding for ROBOTERA, Accelerating Humanoid Robotics in Logistics and Manufacturing

Singtel Innov8, a leading Singapore-based innovator, has backed Chinese robotics firm ROBOTERA in a landmark $145 million strategic funding round. The RMB 1 billion investment, closed on March 25, 2026, drew participation from 16 domestic and international investors across technology, automotive, and logistics sectors.

Beamstart

Mar

24th

2026

18:26

Artificial Intelligence, B2B Tag

‘A massively reduced role for marketing’: Peter Wilkinson on the brave new comms world

Communications crisis expert Peter Wilkinson has opened Mumbrella’s 2026 CommsCon conference in Sydney by fortelling a massively reduced role for marketing in the new world. In a provocative opening presentation, Wilkinson argued that — because of AI — the role of corporate affairs and reputation management will soon matter a lot more to companies than marketing and advertising.

Mumbrella

SingTel has commercial and technical partners like Hitachi, Samsung Electronics (Holding) and Ericsson. Examples of SingTel's suppliers include Google, Ericsson and Vistance Networks.

Example Suppliers

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Example Partners

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SingTel currently holds 19 broadcasting rights for sports competitions including rugby union, motorsports, multi-sport, sailing, athletics, soccer | association football, cricket, badminton and basketball.