SingTel

http://www.singtel.com
https://www.linkedin.com/company/singtel

SingTel (Singapore Telecommunications), a publicly owned company founded in 1879, is a communications technology group headquartered in Singapore. Employing approximately 7,180 people, Singtel provides telecommunications services, including next-generation communication, 5G, and technology services, as well as infotainment, to both consumer and business clients. Operating across Asia, Australia, and Africa, the company's mobile services reach over 740 million customers in 21 countries. Its business infrastructure and technology services extend to 21 countries, encompassing over 428 direct points of presence in 362 cities. In 2023, SingTel reported revenues exceeding $1 billion. The company is part of the Singtel Group.

2024 Revenue

Founded

1879

Headcount

7,179

Headquarters

Singapore

Primary Segment

Telecoms

Ownership

Publicly Owned

News Summary:

Optus, Australia's second largest telecoms carrier, experienced a 13-hour disruption of emergency call services on an unspecified date in November 2023. This failure, linked to four deaths, occurred during a routine network firewall upgrade and affected approximately 600 customers. The company attributed the disruption to a departure from regular processes during the network upgrade. Following the incident, Optus confirmed that at least five customers attempted to report the outage, but call centre operators did not escalate these concerns. The incident led to the resignation of CEO Kelly Bayer Rosmarin. Stephen Rue subsequently assumed the role of chief executive and pledged to improve services.

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SingTel offers 9 products in the telecoms tech and media and telecoms services industries. SingTel's product portfolio comprises of telecoms services, consumer electronics, media and TV services, broadcast television and radio and enterprise and telecoms software.

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SingTel's revenues were $2.8B in 2024. Caretta Research has split SingTel's revenue into 11 different product categories, the largest of which is mobile services, which represents 29% of SingTel's revenue.

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Jan

26th

2026

01:33

Management Changes, B2B Tag

Singtel rewards: Self-care deals & F&B promotions

Share this article Between endless meetings, deadlines and multiple errands, self-care can sometimes fall on the back burner. This year, make time to treat yourself in big and small ways, whether it’s a rejuvenating spa treatment or simply a much-needed coffee break with your bestie.

Her World

Jan

25th

2026

13:07

B2B Tag

What Increased Cybersecurity Threats Mean for the Digital Workforce

In February 2021, staff at Singtel, Singapore’s (the) telecom giant, woke up to an internal memo: hackers had successfully breached its digital third-party document management system and stolen sensitive customer and employee information. By the time a press release was published to allay public concerns, the damage was done.

Fujifilm

Jan

25th

2026

06:48

Emerging Tech, B2B Tag

Why Do Smart Users Compare Internet Options Before Buying

Most people rely on a stable internet connection every single day. Yet many sign up for a plan without checking what else is out there. Smart users know that a little research goes a long way.

WebProNews

Jan

23rd

2026

13:42

Management Changes, B2B Tag

Former Telkomsel Director Derrick Heng Becomes Singtel's Chief Commercial Officer

[Translated] Business.com, JAKARTA— Former Chief Marketing Officer (CMO) of PT Telekomunikasi Selular (Telkomsel) Derrick Heng has been appointed as Chief Commercial Officer, International Digital Services (IDS) at Singtel Group, Singapore.Derrick mentioned in his LinkedIn post

Bisnis

Jan

23rd

2026

07:00

Capital Investment, Artificial Intelligence, B2B Tag

Telecom operators are putting more money into AI infrastructure

For decades, telecom operators spent most of their capital on one thing: moving data from one place to another. Towers, fibre, and spectrum formed the backbone of the business. Yet gradually, that focus is starting to shift.

Telecoms Tech News

Jan

23rd

2026

00:23

Management Changes, Corporate Restructuring, B2B Tag

Optus to bring all retail stores under direct ownership

Optus is moving to bring its entire retail network under direct ownership, ending its use of licensed partners as part of a broader transformation programme focused on governance, systems and customer experience. The operator said the decision forms part of work initiated after Stephen Rue joined as chief executive in November 2024, with an emphasis on strengthening compliance, simplifying processes and establishing a more consistent operating model across the business.

Telecompaper

Jan

22nd

2026

23:09

Corporate Restructuring, B2B Tag

Optus to bring all 80 licenced retail stores back under its control

Telecommunications giant Optus will take control of all licensed stores in its portfolio, as the company says it wants to focus on “accountability”. One third of its 240-strong brick-and-mortar store portfolio is made up of licensed stores, run by approved retail partners.

Inside Retail Australia

Jan

22nd

2026

22:19

Emerging Tech, B2B Tag

Not all broadband is the same — here's how Singtel builds its network differently

Singapore has one of the most reliable internet infrastructures in the world, consistently ranking number one in global broadband speed PHOTO: SINGTEL Not all broadband is the same — here's how Singtel builds its network differently Singapore has one of the most reliable internet infrastructures in the world, consistently ranking number one in global broadband speed according to Ookla, a leading global internet-performance benchmark.

Stomp

Jan

22nd

2026

07:30

Capital Investment, Artificial Intelligence, B2B Tag

Telcos scale AI infrastructure investment amid rising sovereignty and compute demand

Telecom operators worldwide are scaling capital investment in AI infrastructure amid surging demand for AI compute capacity and sovereignty requirements that favour local providers and homegrown solutions, according to Omdia’s new report, Telcos’ Strategic Investments in AI Infrastructure.

Technology For You

Jan

22nd

2026

05:43

Management Changes, B2B Tag

Singtel taps ex-Telkomsel and Indosat marketing chiefs for senior leadership roles

Singtel has strengthened its senior leadership team with two high-profile C-suite appointments, tapping former chief marketing officers from Indonesia’s leading telecommunications players as it sharpens its focus on customer experience and regional digital growth. Derrick Heng (pictured, left), former chief marketing officer of Telkomsel, has been appointed chief commercial officer for Singtel’s International Digital Services (IDS) Group.

Marketing-Interactive

Jan

22nd

2026

03:30

Corporate Restructuring, B2B Tag

Optus decides to bring its entire retail network in-house

Optus is assuming direct control of all its stores throughout the country as it tries to stabilise its business after a torrid year when it was fined $100 million for pressuring vulnerable people to buy unneeded services.

Australian Financial Review

Jan

21st

2026

16:56

Corporate Restructuring, B2B Tag

EXCLUSIVE: Optus Moves to Seize Full Control of Retail Network Amid Sale Speculation and Franchise Revolt – channelnews

Optus, which ChannelNews understands may be preparing itself for a potential sale, has begun a decisive and controversial push to take full ownership of its franchised retail store network under new CEO Stephen Rue—sparking fierce resistance from franchisees and raising fresh questions about the telco’s long-term strategy, governance and valuation.

Channelnews Australia

SingTel has commercial and technical partners like Samsung Electronics (Holding), Ericsson and Hitachi. Examples of SingTel's suppliers include Google, Ericsson and Amdocs.

Example Suppliers

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Example Partners

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SingTel currently holds 19 broadcasting rights for sports competitions including athletics, badminton, motorsports, rugby union, multi-sport, cricket, soccer | association football, basketball and sailing.