News Summary:
Optus launched "FutureFit: Cybersecurity" on April 29, a series of free digital workshops for Australian small businesses designed to address cyber awareness, a primary concern for these businesses. Previously, on April 27, Kelly Bayer Rosmarin, Optus's former chief executive whose tenure was marked by significant corporate crises, including a major 2022 cyberattack that compromised millions of customer records, began a new venture as an AI start-up founder. Earlier in April, Optus, alongside Telstra and TPG Telecom, expressed frustration over a consumer survey finding that one in 10 Australians reported being unable to connect to Triple Zero (emergency services) in the past year, prompting the telco regulator to request the full survey data. This follows an April 21 report from the Australian Communications and Media Authority (ACMA) highlighting that Optus, Telstra, TPG Telecom, and Superloop are increasingly integrating AI into core operations, spanning customer service, workforce tools, network security, and infrastructure management.
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