Digicel Group

http://www.digicelgroup.com
https://www.linkedin.com/company/digicel/

Digicel Group, a privately owned company headquartered in Jamaica, was founded in 2001 and operates as a tier 1 media tech buyer. With approximately 8,380 employees, the company primarily offers media and TV services, functioning as a telecommunications and entertainment provider with a significant presence across the Caribbean, Central America, and the Pacific. Digicel Group provides a range of services structured across three main divisions: Mobile, Home, and Business.

Revenue

Founded

2001

Headcount

8,371

Headquarters

Jamaica

Primary Segment

Telecoms

Ownership

Privately Owned

News Summary:

Digicel recently partnered with LoopUp on July 9, 2026, to provide a fully managed Microsoft Teams Phone service for its enterprise customers across the Caribbean. This initiative replaces legacy physical business phone systems with cloud-based calling directly integrated into Teams, establishing a Microsoft-certified Operator Connect approach. On the same day, some Digicel customers reported their WhatsApp accounts were hijacked following an issue with their short message services (SMS), resulting in a loss of their social media messaging access and an inability to receive SMS. Previously, on June 27, 2026, Digicel joined ACB Caribbean as a co-sponsor of the 2026 New Gen Innovators Entrepreneurship Workshop, which ran from June 22 to 25 in Barbuda. This workshop, led by barbudanGO with the Barbuda Council and Ministry of Education, supported youth enterprise development in the region.

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Digicel Group offers 2 products in the media and telecoms services industry. Digicel Group's product portfolio comprises of broadcast television and radio and media and TV services.

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Jul

24th

2026

06:30

Capital Investment, B2B Tag, Investments, Facility Expansion

Digicel expands fibre network to cover more than 99% of homes in St. Lucia

Digicel has announced a major expansion of its fibre network in St. Lucia, with the operator aiming to extend coverage to more than 99% of homes across the Caribbean island. Backed by an investment of approximately XCD6.36 million (US$2.35 million), the rollout will make Digicel's fibre services available to an additional 23,412 homes.

Developing Telecoms

Jul

24th

2026

06:30

B2B Tag

How to top up Digicel and Natcom Haiti with crypto

Digicel and Natcom are Haiti's two main prepaid mobile carriers. Both are available on the Haiti mobile top up page on Cryptorefills using a range of supported coins. Enter the Haitian number, select the carrier and denomination, pay with crypto, and the credit is applied to the number within minutes.

Cryptorefills

Jul

24th

2026

06:30

Capital Investment, B2B Tag, Investments, Facility Expansion

Digicel expands fibre network to cover more than 99% of homes in St. Lucia

Developing Telecoms

Jul

16th

2026

09:54

B2B Tag

Phone lines back up and running

Normal service has resumed for companies affected by Digicel’s fixed-lines outage, the provider said today. The telecommunications company confirmed this afternoon that voice services had been fully restored for all affected business customers on the island.

The Royal Gazette

Jul

14th

2026

00:29

B2B Tag, Quality Issues

Island-wide technical issue at Digicel affects phone lines

Digicel has suffered an island-wide technical issue affecting its customers, which included the police service and hospital. A company spokeswoman said on Monday morning that the communications provider was working to address the outage, which had affected portions of its fixed-line services.

The Royal Gazette

Jul

13th

2026

04:12

B2B Tag, Quality Issues

Island-wide technical issue at Digicel affects phone lines

Digicel has been hit by an island-wide technical issue affecting its customers, which included the police service and hospital. A company spokeswoman said this morning that the communications provider was working to address the outage which had impacted portions of its fixed line services.

The Royal Gazette

Jul

9th

2026

15:12

New Offerings, Partnerships and Alliances, B2B Tag, New Offerings, Partnerships

Digicel, LoopUp partner to bring Microsoft Teams telephony to the Caribbean

Views 8 The partnership gives Digicel enterprise customers a fully managed Microsoft Teams Phone service across the Caribbean, replacing legacy physical business phone systems with cloud-based calling integrated directly into Teams for a simpler and more cost-effective Microsoft-certified Operator Connect approach.

Tech News TT

Jul

9th

2026

01:15

New Offerings, Partnerships and Alliances, B2B Tag, New Offerings, Partnerships

LoopUp-Digicel Bring Microsoft Teams Operator Connect to Caribbean

LoopUp and Digicel have partnered to sell Microsoft Teams telephony to enterprise customers across the Caribbean, making what the companies describe as the region’s first Microsoft-certified Operator Connect service available through Digicel Business in the Caribbean markets where Digicel operates.

Windows Forum

Jul

9th

2026

01:00

B2B Tag, Cybersecurity Incidents

Some WhatsApp accounts hacked

Some Digicel customers have had their WhatsApp accounts hijacked in recent days after experiencing an issue with their short message services (SMS). The users, all of whom identified that they used the Digicel mobile service, told the DAILY NATION that along with the loss of their social media instant messaging account, they could no longer receive SMS messages.

NationNews

Jul

3rd

2026

12:06

Events, B2B Tag

PHOTOS: Digicel Supports Barbuda's Next Generation of Entrepreneurs

Partnership signals growing private sector commitment to youth enterprise development in the Caribbean’s smaller island communities. barbudanGO, lead of a multi-stakeholder Steering Committee that includes the Barbuda Council and the Ministry of Education, is pleased to announce that ACB Caribbean and Digicel came on board as part-sponsors of the 2026 New Gen Innovators Entrepreneurship Workshop, held in Barbuda from 22nd to 25th June 2026.

Antigua News Room

Jun

27th

2026

06:07

Events, Awards and Recognitions, B2B Tag

Corporate Sponsors Boost Entrepreneurship Training for Barbuda Students

Antigua News Room

Jun

23rd

2026

01:00

B2B Tag

Digicel To Phase Out 2G Network In St. Kitts & Nevis

BASSETERRE – This move is part of Digicel’s continued investment in faster and more reliable mobile technologies, allowing the company to deliver improved call quality, better coverage and an overall stronger network experience for customers across the Federation.

ZIZOnline

Examples of Digicel Group's suppliers include MediaKind, Intelsat and Optiva.

Example Suppliers

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Example Partners

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Digicel Group currently holds 48 broadcasting rights for sports competitions including rugby league, winter sports, tennis, golf, multi-sport, rugby union, sports sublicensing, soccer | association football, cricket, motorsports and futsal.