Telus

Telus

http://www.telus.com
https://www.linkedin.com/company/telus/

Telus, a publicly owned Canadian company headquartered in Canada, was founded in 1990 and employs approximately 28,890 individuals, reporting $14.6B in revenue as of 2025. The company specializes in telecommunications, offering mobile, television, and internet services.

2025 Revenue

Founded

1990

Headcount

28,885

Headquarters

Canada

Primary Segment

Telecoms

Ownership

Publicly Owned

Deployments

8

News Summary:

Telus recently introduced its AI-powered SmartHome Assistant, which aims to streamline control of over 2,000 smart home device models into a single application, eliminating the need for multiple apps and logins. This announcement precedes a scheduled discussion by the Prince George city council on March 23, regarding the approval of a new Telus wireless communications facility in the city's north end. Earlier on March 20, customers expressed frustration over poor customer service, citing long wait times and multiple calls to resolve issues, with reports suggesting frontline representatives have less incentive to offer credits or lower bills, and are instead measured on their ability to increase customer bills. Previously, on March 19, Telus established a commercial partnership with AST SpaceMobile, a deal that includes an equity stake for Telus. This partnership coincides with AST SpaceMobile securing a US$30 million U.S. Space Development Agency contract and reporting its first year of revenue from U.S. government contracts.

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Telus offers 5 products in the telecoms tech, media and telecoms services and media tech industries. Telus's product portfolio comprises of media and TV services, enterprise and telecoms software, telecoms and user experience and devices.

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Telus's revenues were $14.6B in 2025. Caretta Research has split Telus's revenue into 5 different product categories, the largest of which is consumer broadband, which represents 53% of Telus's revenue.

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Mar

27th

2026

04:46

Emerging Tech, B2B Tag

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Mar

25th

2026

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Artificial Intelligence, B2B Tag

Rahim Esmail on why his vibe coding AI project at TELUS exemplifies the future of legal services

At TELUS, the work started with a concrete problem: a complex portfolio of contracts and a legal team that needed real insight, not just faster summaries. Instead of throwing more junior lawyers at the work, Rahim Esmail stayed up late developing an AI-powered software application designed to apply senior-level legal reasoning at scale.

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Mar

22nd

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18:30

Capital Investment, Big Data/Analytics, B2B Tag

Rising Stars 2026: Sophie Ngo, Telus Global Ventures

Sophie Ngo, principal at Telus Global Ventures, is one of our top 50 Rising Stars in corporate venturing for 2026. Sophie Ngo says her career over the past decade has represented the full lifecycle of a company in reverse, from analysing public companies to focusing on early-stage innovation at Telus Global Ventures.

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Mar

22nd

2026

18:30

Capital Investment, Artificial Intelligence, B2B Tag

Emerging Leaders 2026: Ravit Warsha Dor, Telus Global Ventures

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Global Corporate Venturing

Mar

21st

2026

20:13

Emerging Tech, B2B Tag

Crunchyroll Breach: Malware Targets Supply Chain to Exfiltrate 100GB of Data

A significant data breach allegedly happening at Crunchyroll. The incident originated at Telus, an outsourcing partner in India, and led to the exfiltration of 100 GB of customer analytics and ticketing data. Key Technical Details: Initial Access: An malware / infostealer was deployed via a spoofed phishing email targeting a Telus employee.

Mar

20th

2026

14:01

Artificial Intelligence, B2B Tag

From Vibe Coding to Agentic Engineering

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Mar

20th

2026

12:36

New Offerings, Artificial Intelligence, B2B Tag

Powered SmartHome Assistant for Unified Device Management

TELUS has introduced a new AI-powered assistant, the TELUS SmartHome Assistant, designed to streamline control of smart home devices. The assistant aims to consolidate over 2,000 device models into a single application, eliminating the need for multiple apps and logins.

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Mar

20th

2026

11:57

Council to discuss approval of new Telus wireless tower

Prince George city council will be asked to green light a new wireless communications facility for Telus in the north end of the city at its next meeting on Monday, March 23.

Prince George Citizen

Mar

20th

2026

02:30

Customers complain about long wait times, multiple calls to resolve issues with Rogers, Telus and Bell Amas Tenumah says customer service is designed to frustrate consumers. Josée Bidal Thibault, commissioner and CEO of the CCTS encourages Canadians to fi

More than a dozen customers told Marketplace they are frustrated with poor customer service they received from Canada’s big three telecoms. Employees at Rogers and Telus said frontline customer service representatives have less incentive to help customers issue credits or lower bills, and said they’re measured on their abilities to increase customers’ bills.

Examples of Telus's suppliers include Samsung Device eXperience, Accenture and Google.

Example Customers

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Example Partners

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