Telstra

https://www.telstra.com.au/
https://www.linkedin.com/company/telstra/

Telstra, publicly owned and headquartered in Australia, was founded in 1901, operates with approximately 36,320 employees, and reported $14.7 billion in revenue as of 2025. The company functions as an Australian telecommunications provider that builds and operates telecommunications networks and markets voice, mobile, internet access, pay television, and other related products and services.

2025 Revenue

Founded

1901

Headcount

36,315

Headquarters

Australia

Primary Segment

Telecoms

Ownership

Publicly Owned

Deployments

News Summary:

On September 18, 2026, senior marketing and communications leaders from Telstra joined the speaker lineup for humAIn 2026, an independent conference on AI marketing and creativity taking place October 13-14 in Sydney. Previously, on September 17, Telstra Group Limited announced a daily on-market buy-back notification, intending to repurchase up to approximately $1 billion in ordinary fully paid shares as part of its efficient capital management strategy. Also on September 17, Telstra launched a new campaign celebrating diverse internet users, including "gamers" and "rabbit holers," and an article discussed a recent Telstra network outage that reportedly misidentified the year as 2006, impacting services. This followed a September 16 analysis highlighting Telstra's operations, which combine mobile, fixed connectivity, and infrastructure across Australia, noting that capital expenditure regulation, customer retention, and network utilisation shape sector outcomes.

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Telstra offers 5 products in the media and telecoms services, telecoms tech, connectivity and cloud, media tech and enterprise tech industries. Telstra's product portfolio comprises of telecoms network infrastructure, enterprise connectivity services, telecoms, connectivity and distribution services, enterprise and telecoms software and enterprise cloud.

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Telstra's revenues were $14.7B in 2025. Caretta Research has split Telstra's revenue into 12 different product categories, the largest of which is mobile services, which represents 15% of Telstra's revenue.

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Sep

22nd

2026

22:27

Artificial Intelligence, B2B Tag, Operational Performance

Telstra deploys AI agent to help it meet customer service guarantee

Telstra is using AI agents powered by Salesforce to assist it in meeting its customer service guarantee obligations, with additional use cases planned. The telco revealed in March that it was backing Salesforce’s Agentforce platform, but at the time would not say how it planned to use the technology.

iTnews

Sep

22nd

2026

10:54

Artificial Intelligence, B2B Tag

Telstra deploys AI agent to help it meet customer service guarantee

Read this article and more on NewsNow, the independent news discovery platform.

NewsNow

Sep

22nd

2026

06:30

B2B Tag

Telstra Uses Salesforce Agentforce to Improve Customer Experience

Telstra is deploying Salesforce’s agentic AI platform to automate high-volume processes across interim services, refunds and security compliance, reducing time spent on manual tasks and freeing its team up to better support customers. The rollout already covers millions of customer interactions a year, with new AI agents in production supporting more than 1,000 contact centre representatives.

Salesforce Australia

Sep

22nd

2026

06:30

B2B Tag, Marketing and Promotional Activities

Why Telstra is swapping speeds and specs for ‘Happy Internetting’

Now then, boys and girls, are you sitting comfortably? Once upon a time, there were button mashers, meme fiends, lore heads and rabbit holers. They all loved to do different things on the world wide webby thingy.

The Drum

Sep

22nd

2026

01:39

B2B Tag, Buy Backs

Update - Notification of buy-back - TLS - Telstra Group Limited (ASX:TLS)

Read the latest Buyback news from Telstra Group Limited (ASX:TLS)

Listcorp

Sep

22nd

2026

01:31

B2B Tag, Market Share Decline, Facility Expansion

Telstra leads mobile site growth as 5G strategies diverge by region

Telstra continued to operate Australia's largest mobile network by site count in January 2026, while also adding more sites than Optus and TPG Telecom over the preceding year, according to the ACCC's Mobile Infrastructure Report 2026.

Telecompaper

Sep

22nd

2026

00:19

Artificial Intelligence, B2B Tag

Telstra deploys Salesforce Agentforce across customer service and security

Telstra is deploying Salesforce's Agentforce agentic AI platform across a range of customer service and operational processes, with existing applications supporting more than 1,000 contact centre representatives. Salesforce said the deployment is being used to automate high-volume processes including interim services, refunds and security permissions. The operator is also developing further applications covering product intelligence, business customer contracts, sales coaching and billing.

Telecompaper

Sep

21st

2026

01:52

B2B Tag

Senators demand Telstra lose its triple-0 role

Telstra should lose its responsibility for the nation’s Triple-0 service and be held accountable to new minimum standards that would extend to all providers, with a cross-party inquiry calling for an overhaul of the embattled telco industry following two major outages.

The Australian

Sep

21st

2026

01:20

B2B Tag, Buy Backs

Update - Notification of buy-back - TLS - Telstra Group Limited (ASX:TLS)

Read the latest Buyback news from Telstra Group Limited (ASX:TLS)

Listcorp

Sep

21st

2026

00:27

B2B Tag, Regulations and Policies

Senate committee calls for nationalisation of Telstra-operated triple zero infrastructure

3:57pm on 21 September 2026 Link copied Copy failed The news: A Senate committee has called on the government to consider nationalising the triple zero infrastructure currently owned and operated by Telstra, which could be under a new statutory authority.

Capital Brief

Sep

20th

2026

22:24

Emerging Tech, B2B Tag

HubX Keeps Flyers Aloft Amid Telstra Outage Crisis

Key Facts: The HubX drone platform kept drones in the air during the Telstra outage on 8 July 2026, with traffic redistributing across healthy network links when the Telstra network failed and delivering zero interruption to active client missions across Australia.

Mirage News

Sep

19th

2026

06:30

B2B Tag

ASX Capital Rotation: Telstra Telecom Resilience vs NAB

The Australian stock exchange sends a good message to long-term investors. The smart investors infrequently look at Telstra Group Ltd (ASX: TLS) and National Australia Bank Ltd (ASX: NAB). They both belong to blue-chip investment class but are involved in the different kinds of economic activities.

Colitco

Telstra has commercial and technical partners like Starlink, Imei and Silver Trak Digital. Examples of Telstra's suppliers include Infosys, Ericsson and Amazon Web Services (AWS).

Example Customers

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Example Partners

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Telstra currently holds broadcasting rights for sports competitions including australian rules football.

Example Sports Rights Suppliers

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Analysis

Data

Analysis

Data

Telstra

2025 Revenue

Founded

Headcount

Headquarters

Primary Segment

Ownership

Deployments

News Summary:

Similar Companies

Example Customers

Example Suppliers

Example Partners

Example Sports Rights Suppliers

Analyst insight reports