News Summary:
Pakistan Telecommunication Company Limited (PTCL) partnered with ConnectHear on September 15, 2026, to install SILA, an AI-powered sign language agent, in its customer care centers in Karachi, Lahore, and Islamabad. This initiative aims to enhance accessibility for Deaf customers by enabling direct communication with service representatives in sign language without needing a human interpreter. Previously, on August 29, 2026, PTCL secured five awards at the Dragons of Pakistan 2026, including one Silver, one Bronze, and three Black Dragons, in recognition of its creative excellence and impactful brand campaigns. Earlier, on August 28, 2026, PTCL disclosed tax contingencies with a potential tax impact of approximately Rs55.30 billion in its financial report for the first half of calendar year 2026 (1HCY26), stating that disputed tax matters remain under appeal with stays obtained against recovery of the outstanding amounts. On August 17, 2026, PTCL, in collaboration with the Pakistan Poverty Alleviation Fund (PPAF), began rolling out the digital literacy training component of its Ba-Ikhtiar Program across the 22 districts where the program is currently active.
Subscribe for full access to PTCL's products in full detail 
