AT&T, a publicly owned company headquartered in the US, was founded in 1983, operates with approximately 224,380 employees, and reported $125.6B in revenue as of 2025. The company functions as a multinational telecoms provider.
On March 21, 2026, AT&T announced a dual strategy, balancing a substantial $250 billion network investment with plans for $45 billion in shareholder returns, with upcoming earnings expected to test this approach. The telecommunications giant also raised prices, affecting various plans in April, specifically impacting grandfathered unlimited phone plan customers. Earlier on March 21, AT&T rolled out a new AI-powered customer app designed to handle routine support questions, reduce call center volume, and create upselling opportunities across its wireless, broadband, and home device services. Previously, on March 20, the company attracted investor attention by introducing its new Unlimited Your Way wireless plans alongside the AI-powered customer app, aiming to improve customer value, convenience, and churn management within the competitive telecom market.
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