BT Business, also known as BT Global Services and BT Enterprise, is a privately owned entity headquartered in the UK. It operates as part of BT Group and includes BT Media and Broadcast as a subsidiary. Founded in 2000, the company employs approximately 10,010 individuals and reported $9.9B in revenue as of 2024. The company specializes in enterprise connectivity services, functioning as a provider of cloud-based integrated information technology services.

2024 Revenue

Founded

2000

Headcount

10,001

Headquarters

UK

Primary Segment

Enterprise connectivity services

Ownership

Privately Owned

News Summary:

On May 2, 2026, over 100 readers voiced fears and shared experiences regarding the digital switchover of landline phones, which replaces the public switched telephone network (PSTN) with digital lines. This major tech upgrade is comparable to the analogue television signal switch-off more than a decade ago. Previously, on May 1, 2026, BT Group issued a stark warning to UK households, urging them to act now or risk losing vital phone services as the nationwide digital landline switch enters its final stretch. The telecoms giant stated that millions could face disruption if they ignore repeated messages about the looming analogue phone line shutdown. Earlier on the same day, May 1, 2026, the team behind the BT Tower hotel conversion plans revealed their designs, signaling progress after initial quiet. The BT Group sold the iconic tower to MCR Hotels for £275 million in February 2024, with plans to reopen its top floor to the public under the new hotel scheme.

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BT Business offers 4 products in the connectivity and cloud, telecoms tech, pro AV and media and telecoms services industries. BT Business's product portfolio comprises of telecoms, pro AV services, enterprise connectivity services and enterprise and telecoms software.
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BT Business's revenues were over $1B in 2024. Caretta Research has split BT Business's revenue into 4 different product categories, the largest of which is enterprise fibre and private IP. For full access to BT Business's revenue breakdown subscribe to Caretta Portal.
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BT Business has commercial and technical partners like Broadpeak and Amazon Web Services (AWS).

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