Slack, a privately owned company headquartered in the US, founded in 2009 and employing approximately 3,510 individuals, operates primarily in the technology, information, and internet sectors, providing a productivity platform specifically designed for enterprises.
Slack recently introduced new capabilities, making it easier for organizations to build, deploy, and manage AI agents directly within its platform. These advancements aim to bring AI into the everyday flow of work by ensuring AI tools are practical, secure, and integrated into existing employee workflows. Previously on May 1, 2026, Salesforce expanded its Agentforce offering into back-office operations and announced that it would bundle Slack with new CRM accounts. These updates embed AI agents deeper into customer experience delivery by automating operational workflows, signifying a strategic shift towards what Salesforce terms the "agentic enterprise," where AI agents execute tasks across front- and back-office environments with minimal human intervention.
Slack has customers like Japan Visualmedia Translation Academy. Slack has commercial and technical partners like MASV and Ortana Media Group. Examples of Slack's suppliers include Automattic and Amazon Web Services (AWS).
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