ServiceNow, publicly owned, headquartered in the US, was founded in 2003 with approximately 24,080 employees, and reported $13.3B in revenue as of 2025. The company specializes in software development, functioning as a cloud compute and IT services provider.
On March 22, 2026, ServiceNow invested in Israeli cybersecurity company Clover Security in a deal estimated to be worth several million dollars, marking its first direct investment in an Israeli startup after acquiring three companies in the country. Previously, on March 21, CEO Bill McDermott warned that advancements in artificial intelligence would significantly increase unemployment, intensifying competition in the labor market, particularly for young professionals. Also on March 21, analysts advised a shift from AI infrastructure to SaaS stocks, including ServiceNow, due to concerns about a potential bubble forming in AI infrastructure. Earlier that day, an analysis of AI adoption within ServiceNow suggested that it fails gradually, starting with a loss of user trust, citing an example where agents ceased following predictive intelligence recommendations for auto-classifying incidents. This followed ServiceNow shares trading down 2.21% to $110.77 on March 20, remaining below its 20, 50, and 200-day simple moving averages amid persistent bearish pressure. The previous day, ServiceNow also announced a partnership with Cohesity to establish a standard for AI agent resilience and data recovery by integrating workflow automation and governance tools with advanced data protection.
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