Piano, a privately owned, US-headquartered company, founded in 2005, employs approximately 500 individuals. The company reported $50.0M in revenue as of 2024. Specializing in video business systems, Piano operates a Netherlands-based customer data platform focused on helping brands launch campaigns and products faster, strengthen customer engagement, and drive personalization at scale.

Revenue

Founded

2005

Headcount

757

Headquarters

United States

Primary Segment

Video business systems

Ownership

Privately Owned

Deployments

20

News Summary:

On July 8, 2026, Liz Griffin, Piano's Global SVP Sales, addressed the potential for Google Analytics 4 (GA4) to pose a HIPAA compliance risk for healthcare organizations, noting that current data collection and storage practices have already resulted in $144 million in industry fines. Previously, on June 29, 2026, Piano introduced Analytics MCP, a new offering that connects AI tools directly to Piano Analytics accounts, providing contextual data for traffic analysis and preventing AI from making inferences. On June 24, 2026, a strategy piece co-authored with Katelyn Belyus, Global Director Strategy, detailed the effectiveness of winback campaigns in turning churned readers into returning subscribers, highlighting that former subscribers are more likely to re-engage than cold prospects. Also on June 24, 2026, an article outlined three tactics leading publishers employ for their newsletter strategies in 2026, covering aspects from signup capture to re-engagement and programmatic ad revenue. Earlier, on June 22, 2026, Piano received recognition as a Leader in Snowflake's "The Modern Marketing Data Stack: Governing the Agentic Enterprise" report, announced at Cannes Lions 2026, acknowledging its role in marketing analytics and measurement through its collaboration with the Snowflake AI Data Cloud.

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Piano offers products in the media tech industry. Piano's product portfolio comprises of video business systems.
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Piano's revenues were less than $100M in 2024. All the revenue comes from user lifecycle management (ULM) and billing.
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Piano's customers primarily consist of online Audio and Video Media, telecoms and broadcast television and radio companies. Examples of Piano's customers include BBC, Insider and Deutsche Telekom. Examples of Piano's suppliers include Snowflake and 6sense.

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