New Relic, a privately owned company headquartered in San Francisco, California, was founded in 2008, employs approximately 1000 individuals, and reported $925.6M in revenue as of 2023. The company specializes in enterprise software development, particularly in cloud-based observability, application performance monitoring (APM), and artificial intelligence-driven IT operations (AIOps). Established by Lew Cirne, the company focuses on changing how engineering teams track web and mobile software health. New Relic unifies telemetry data, encompassing metrics, events, logs, and traces (MELT), into a single cloud native environment, thereby moving beyond traditional data silos. The firm transitioned to a private enterprise in late 2023, following its $6.5 billion acquisition by private equity firms Francisco Partners and TPG Inc., after which Ashan Willy was appointed Chief Executive Officer.
On September 18, 2026, New Relic’s 2025 telemetry data indicated that engineering teams experienced 2.2 billion alert events across monitored environments, reflecting a global surge in IT operations. Previously, on September 17, 2026, New Relic, in collaboration with Hanover Research, published the 2026 State of AI Coding Report, which highlighted that 94% of tech leaders rate AI-generated code as higher quality than human-authored code at review. Earlier on September 16, New Relic held a joint seminar in Seoul with Megazone Cloud, where they introduced an integrated operational plan to automate IT service disruption responses and halve the mean time to resolution (MTTR).
New Relic's customers primarily consist of broadcast television and radio and entertainment Providers companies. Examples of New Relic's customers include Seven Network, Paramount Skydance Corporation and Purplle. New Relic has commercial and technical partners like Accedo and Amazon Web Services (AWS).
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