New Relic, Inc., a privately owned enterprise headquartered in San Francisco, California, was founded in 2008. With approximately 2,570 employees, the company specializes in software development, focusing on cloud-based observability, application performance monitoring (APM), and artificial intelligence-driven IT operations (AIOps). It engineers solutions for tracking web and mobile software health by unifying telemetry data, which encompasses metrics, events, logs, and traces (MELT), into a single cloud native environment. In late 2023, the firm transitioned to a private enterprise following a $6.5 billion acquisition by private equity firms Francisco Partners and TPG Inc., subsequently appointing Ashan Willy as Chief Executive Officer.
On July 10, 2026, engineers are utilizing New Relic to gather real-time insight and trending data on software performance as companies increasingly become software-driven. Previously, on July 9, 2026, New Relic's 2026 State of AI Coding report revealed that AI now writes most of the code, with two-thirds of technology leaders stating that 51% to 75% of their weekly code is AI-generated or refactored. The report also found that 62% often ship this code without line-by-line verification, contributing to increased vulnerabilities. Earlier, on July 8, 2026, New Relic announced its Intelligent Observability integrates with AWS DevOps Agent via MCP to autonomously triage incidents, pinpoint root causes, and deliver actionable remediation, aiming to reduce the 1-2 hours of engineering time typically consumed by incident investigation per event.
New Relic's customers primarily consist of entertainment Providers companies. Examples of New Relic's customers include Paramount Skydance Corporation and Purplle. New Relic has commercial and technical partners like Accedo and Amazon Web Services (AWS).
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