Kore.ai, a privately owned company founded in 2013 and headquartered in the US, employs approximately 720 people. Its primary business is the development and provision of software solutions centered around conversational artificial intelligence (AI) and related platforms.
On September 2, 2025, a joint venture investment was made in Güney Kore by Elite Natürel/Esmekaya. On September 8, 2025, a partnership was announced between Think Tank Software Solutions and Kore.ai, providing South African businesses with AI-powered automation tools. Later in September 2025, Kore.ai was named a Leader in the Gartner Magic Quadrant for Conversational AI Platforms 2025, receiving high marks for its Completeness of Vision and Ability to Execute.