GoTo is a privately owned company headquartered in the US. Founded in 2003, it employs approximately 2290 individuals. The company specializes in software development, offering solutions for business communications and IT support.
On May 2, 2026, Indonesian President Prabowo Subianto announced a new presidential regulation to reduce the maximum commission ride-hailing companies can take from drivers to 8%, down from the previous 20%. This change will affect ride-hailing firms operating in the country, including GoTo. Previously, on April 29, Little Caesars Pizza started deploying GoTo's GoToConnect artificial intelligence-based cloud communications platform in its franchise locations, building on a successful implementation in its corporate stores. This expansion follows GoTo's announcement on April 28 that its technology partnership with Little Caesars was growing, with GoToConnect powering most U.S. Little Caesars franchise locations. At that time, GoTo also revealed new partnerships with the Detroit Red Wings and Detroit Tigers.