Publicly owned CSG, also known as CSG Systems International, is headquartered in the US and is a subsidiary of NEC. Founded in 1994, the company employs approximately 6,890 individuals and reported $1.2B in revenue as of 2025. The company specializes in enterprise and telecoms software, providing business support solutions for the communications industry. Its offerings include cable and satellite care and billing, content management and monetization, convergent rating and billing, mediation and data management, and wholesale settlement and routing.

2025 Revenue

Founded

1994

Headcount

6,886

Headquarters

US

Primary Segment

Enterprise and telecoms software

Ownership

Publicly Owned

Deployments

19

News Summary:

On March 20, 2026, CSG participated in a "Fintech Corner" episode at AFP in Boston, which discussed AI agents and treasury. Earlier on the same day, and throughout mid-March, CSG published its annual report analyzing trends in customer experiences, detailing how brands can earn trust and drive growth. The report highlights CSG Xponent Analytics, a platform designed to transform complex customer data into actionable dashboards.

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CSG offers 6 products in the telecoms tech, connectivity and cloud, enterprise tech and media tech industries. CSG's product portfolio comprises of conferencing, ecommerce and customer journey technology, enterprise cloud, enterprise and telecoms software and video business systems.
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CSG's revenues were $1.2B in 2025. Caretta Research has split CSG's revenue into 5 different product categories, the largest of which is bSS/OSS, which represents 60% of CSG's revenue.
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CSG's customers primarily consist of telecoms companies. Examples of CSG's customers include Vodafone, Charter Communications and Comcast Corporation.

Example Customers

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