CSG

https://www.csgi.com
https://www.linkedin.com/company/csg-/

Publicly owned CSG, also known as CSG Systems International, is headquartered in the US and is a subsidiary of NEC. Founded in 1994, the company employs approximately 6,890 individuals and reported $1.2B in revenue as of 2025. The company specializes in enterprise and telecoms software, providing business support solutions for the communications industry. Its offerings include cable and satellite care and billing, content management and monetization, convergent rating and billing, mediation and data management, and wholesale settlement and routing.

2025 Revenue

Founded

1994

Headcount

6,886

Headquarters

Primary Segment

Enterprise and telecoms software

Ownership

Publicly Owned

Deployments

News Summary:

On March 20, 2026, CSG participated in a "Fintech Corner" episode at AFP in Boston, which discussed AI agents and treasury. Earlier on the same day, and throughout mid-March, CSG published its annual report analyzing trends in customer experiences, detailing how brands can earn trust and drive growth. The report highlights CSG Xponent Analytics, a platform designed to transform complex customer data into actionable dashboards.

Similar Companies

Subscribe for full access to CSG's profile

CSG offers 6 products in the telecoms tech, connectivity and cloud, enterprise tech and media tech industries. CSG's product portfolio comprises of conferencing, ecommerce and customer journey technology, enterprise cloud, enterprise and telecoms software and video business systems.

Subscribe for full access to CSG's products in full detail

CSG's revenues were $1.2B in 2025. Caretta Research has split CSG's revenue into 5 different product categories, the largest of which is bSS/OSS, which represents 60% of CSG's revenue.

Subscribe for full access to CSG's revenue in full detail

Mar

27th

2026

16:10

Awards and Recognitions, Big Data/Analytics, B2B Tag

CSG Named Leader in Gartner Magic Quadrant for Journey Analytics

Rising customer expectations for connected, relevant, and effortless interactions are making journey analytics and orchestration critical to delivering consistent, personalized experiences that earn loyalty. As CSG® (NASDAQ: CSGS) helps businesses to meet and exceed those expectations, the company today announced that CSG has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Journey Analytics & Orchestration.

MarTech Cube

Mar

26th

2026

18:30

Emerging Tech, B2B Tag

Straight Through Processing Healthcare Reimbursements

Accelerating Healthcare Payments with Straight Through Processing Key Takeaways Healthcare reimbursement friction is rarely one big problem—it’s hundreds of micro-frictions that slow posting, drain staff time, and add risk in high-stakes environments. Straight Through Processing (STP) is positioned as a practical “overlay” that removes manual steps without forcing workflow changes or downtime for revenue cycle teams.

CSG Forte

Mar

26th

2026

10:34

Artificial Intelligence, B2B Tag

CSG named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Journey Analytics and Orchestration

In our annual report analyzing trends in customer experiences, we uncover how leading brands cut through the chaos to earn trust and drive growth. Discover how CSG Xponent Analytics transforms complex customer data into clear, actionable dashboards that empower your team to make confident decisions.

CSG Systems

Mar

24th

2026

11:47

B2B Tag

How Modern B2B Billing Helps Telcos Win the Enterprise Race

CSG Systems

Mar

20th

2026

18:20

Artificial Intelligence

Is a Team of AI Agents Coming for Your Treasury?

This transcript was auto-generated. We made some light edits for clarity and readability, however it may still contain some errors. Joseph Drambarean Alright, welcome to another episode of Fintech Corner. We're here at AFP in Boston.

Trovata

Mar

20th

2026

12:10

Big Data/Analytics, Artificial Intelligence, B2B Tag

3 Pressure Points That Make or Break Brand Loyalty

CSG Systems

Mar

20th

2026

11:39

Big Data/Analytics, B2B Tag

2026 Simplification Playbook

CSG Systems

Mar

19th

2026

14:42

Artificial Intelligence, B2B Tag

Toll Road Text Scams Are a Trust Problem. RCS Helps Fix It.

CSG Systems

Mar

17th

2026

09:42

Big Data/Analytics, Artificial Intelligence, B2B Tag

Where Personalized Customer Engagement Matters Most

CSG Systems

Mar

9th

2026

23:39

Financial Results, Divestiture, Emerging Tech, B2B Tag

CSG Systems Nears Final Chapter as Shareholders Back NEC Acquisition

The independent journey of CSG Systems International on the public markets is drawing to a close. Shareholders have overwhelmingly approved the company’s planned acquisition by Japan’s NEC Corporation, moving the transaction one critical step closer to completion.

Stocks Today

Mar

6th

2026

16:26

Artificial Intelligence, B2B Tag

How Customer Loyalty Is Won and Lost

CSG Systems

Mar

3rd

2026

18:30

Big Data/Analytics, B2B Tag

Data Services Sector Q3 2025: Revenue Beats Estimates, Stocks Rise 11.8%

Data & Business Process Services Sector Reports Strong Q3 Results Quarterly earnings results are a good time to check in on a company's progress, especially compared to its peers in the same sector. Today we are looking at CSG and the best and worst performers in the data & business process services industry.

IndexBox

CSG's customers primarily consist of telecoms companies. Examples of CSG's customers include Vodafone, Charter Communications and Comcast Corporation.