Planfix is a privately owned company headquartered in the US. Founded in 2019, it employs approximately 20 individuals and specializes in IT Services and IT Consulting. The company provides a platform for creating Enterprise Management Systems.
Planfix recently highlighted the importance of AI + Human-Driven Workflows on March 19, emphasizing that "standalone" AI often leads to issues like random client responses and missed tasks when companies attempt to automate client service without proper strategy. Previously, on March 15, CEO Michael Goshka discussed "The Automation Trap," stating that while knowing *how* to automate is easy, understanding *when* to automate differentiates growth from fragility, particularly for Planfix as a SaaS platform designed to cut costs, reduce errors, and automate workflows. This followed the March 12 introduction of Planfix AI Agents, designed to simplify teamwork and enhance business operations by integrating AI capabilities into the existing system for structuring processes. Earlier, on March 4, the company announced updates and fixes implemented during January and February 2026, which included a price reduction for users. The company had previously shared lessons from its users on February 19, illustrating how startups can scale faster using no-code automation to manage the chaos that often arises when work is disorganized across various tools and communication methods.
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