News Summary:
On May 2, 2026, landline phone users voiced fears over the digital switchover, which replaces the old public switched telephone network (PSTN) with digital lines, marking a significant technological upgrade. Previously, on April 30, 2026, Openreach filled out its Customer Experience and regional Service Operations teams as part of broader reshuffles within BT Group. This followed news from April 29, 2026, that CityFibre secured £2.3 billion, including £500 million in fresh equity, from investors such as Goldman Sachs Alternatives and Antin Infrastructure Partners, to challenge Openreach's market dominance in UK fibre. Earlier on April 28, 2026, Openreach began bringing full fibre broadband to Warwick, aiming to provide gigabit-capable speeds to thousands of local homes and businesses. On the same day, Openreach urged over 56,000 Gwynedd homes and businesses, which already have access due to a £16.8 million investment covering approximately 75% of properties, to make the switch to full fibre broadband.
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